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So, you've decided to get your company on to the Internet. For many of you this will be the beginning of a great experience, possibly opening your company up to a global market or delivering your content to the world. Whether an individual, group or business, being present on the Internet can be profitable and fun. For further support or questions on hosting or our hosting packages please see below for Frequently Asked Questions (FAQs) or contact us via email by clicking HERE which will go direct to our Help Desk. What Is Virtual Web Hosting? Virtual web hosting is a service that allows you or your business to have a presence on the Internet. Virtual web hosting allows a leased computer to be seen as a separate entity on the Internet (your own server). Your web site place on a virtual server can be accessed via www.yourdomain.com and e-mail can be directed to
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Virtual web hosting is a cost effective way to be present on the Internet, there is no need to purchase servers or Internet connections. What Is Mail Hosting? Mail hosting is a service offered to individuals and business who wish to outsource their mail, from their ISP. By purchasing mail from Bane Technologies Pty Ltd you will receive POP mail boxes that are accessible by outlook express and other mail programs. Mail Hosting includes access to a web based email system. What Is DNS Hosting? DNS hosting is a service that allows a registered domain to be redirected to the actual location of Internet content. Mail services can also be directed to mail accounts. Do You Support International Domains? Yes. Bane Technologies can help you set up any domain name. Our servers are accessible 24 hours a day, 7 days a week. It doesn't matter where you reside, our servers are accessible from anywhere. Can I Check Domain Name Availability? Yes. You can check domain availability at www.whois.net. You can also find out information on who has registered domains and when they expire. You can also check domain name availability by contacting Bane Technologies by clicking HERE. Do You Handle Domain Registration? Yes. Bane Technologies Pty Ltd can register a domain name for you. The domain will be registered in your name, with your contact information. To register a domain please click HERE so we can assist you with doing so. Can I Use A Previously Registered Domain with Bane Technologies Pty Ltd? Yes. Bane Technologies hosting can be used with previously registered domains. Your domain record will need to be changed to redirect to Bane Technologies Name servers. Do You Offer Technical Support? Yes. Bane Technologies offers technical support. For those customers on support plans you can phone Bane Technologies for assistance as part of your support plan, if you do not have a support plan and you require assitance you can still call however if the problem is found to be on your end you may be charged for the call (please ask for pricing) Many problems can also be solved by looking for information in the Common Settings section or by emailing Support. How Long does It Take To Set up A New Account? Bane Technologies attempts to get new accounts up and running as quickly as possible, but you should allow 48 hours. On completion of account set up you will be emailed with login details. What Methods Of Payment Do You Accept? Bane Technologies Pty Ltd accepts Cash, Cheque, Money Order and Bank Transfers. Is There A Minimum Contract? On our monthly plans there are no minimum contract terms and you can pay monthly and cancel by giving Bane Technologies at least two days notice in writing or via email at anytime. If you are on a yearly plan then you need to give Bane Technologies at least two days notice in writing or via email at anytime and you forfeit any unused portion of your product. (Minimum contract term applies for yearly, half yearly and quarterly plans, you will not be refunded if you have prepaid your account and decide to cancel). How Can I Contact You? You can email us at
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. Alternatively you can call Bane on 07 3018 8450. Our fax number is 07 3018 8499. How Do I Sign-Up? Please contact one of our consultants via email
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. Will my domain appear as yourdomain.com or www.yourdomain.com? Your domain will be accessible by both. Can I become a reseller for Bane Technologies Pty Ltd? Yes. You can resell Bane Technologies Pty Ltd plans if you have a reseller account. Please contact us via email
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to discuss a custom reseller package to suit your business model.
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